Skip to Main Content

Print | Bookmark | Email | Font Size: + |

Medicare Cost Report E-Filing (MCReF) Submissions

Cost Report Submissions

Submit cost reports via mail or MCReFExternal Website. Do not use both methods to submit the same cost report(e.g., MCReF and mail).

What is MCReF?

MCReF allows Part A providers to electronically file their Medicare cost report (MCR) package, including all supporting documents, directly to CGS. CGS receives successful MCReF submissions immediately to begin the 30-day cost report acceptance process.

How to Access MCReF

A provider's Security Official (SO) and Backup Security Official (BSO) with an EIDM PS&R system account in good standing automatically inherits access to MCReF. The SO or BSO may also approve any number of user requests for the MCReF authorized user role to submit cost reports on behalf of the provider.

Reference How to Request MCReF User RoleExternal Website for details.

Important: Ensure your EIDM credentials remain in good standing to avoid problems using MCReF to e-file cost reports and obtain your PS&R. This includes password updates and timely replacement of SOs due to staffing changes per CMS policy. Issues with maintaining EIDM credentials will not constitute a valid reason for filing a cost report past its due date.

Required Cost Report Documents

Generally, each provider must perform the following steps to properly submit an MCR:

  • ECR (Electronic Cost Report) file – Created by approved vendor software and includes encryption dates, times and codes
  • PI (Print Image) file – Created by approved vendor software and includes encryption dates, times and codes
  • Signed Certification Page (Worksheet S)
    • All provider types except Home Offices – An electronic signature, including the check box, is required. If any signature field is left blank, your cost report will reject
    • Home Office Providers – Although your cost report is not e-signature capable, you may still use MCReF. Submit a scanned copy of the certification page via MCReF AND mail the signed copy with an original signature to CGS. To avoid rejection, ensure CGS receives the mailed copy of the certification page within 10 days of the MCReF submission,.
  • IRIS (Intern Resident Information System) – A zipped file is required, if applicable.
  • Other – Supporting documentation may include, but is not limited to: the working trial balance, financial statements, Medicare bad debt listing, Form CMS-339 with a signature, etc. Upload any applicable documents in a single zipped file.

To accelerate acceptance and tentative settlement, we encourage all providers to use the optional Electronic Cost Report Exhibit Templates to submit Bad Debt, Medicaid Eligible Days and Charity Care. When submitted in accordance with the specifications outlined on the CMS website, MCReF can check the files for adherence to cost reporting instructions and give feedback about potential problems with documentation.

Review the Cost Report Acceptance page for more information about cost report submissions.

NOTE: MCReF is a secure portal that CMS approves for transmission of MCR materials (including PHI/PII). Do not encrypt or password-protect uploaded files (including files within ZIP/archive files).

Instructions for Using MCReF

A User Manual and other resources are available on the CMS website under Downloads.

MCReF Submission Information

Upon submission, the MCReF system performs a variety of validations. If MCReF doesn't identify any issues (i.e., no error/warning messages), the Confirmation screen will display with a success message to indicate the submission is complete (e.g., "Success S0000: The Cost report submission for provider: 12-3456 and Fiscal Year End: 12/31/2017 has been electronically postmarked with CMS as of 03/30/2018 3:23 PM ET. Please retain e-Filing ID 2918535 for your records."). Save a screen shot of this message for your records.

The postmark date is the day your cost report is submitted successfully through MCReF. If submitted before 3 p.m. EST, the received date is the same as the postmark (cost report submission) date. If submitted after 3 p.m., the received date is the next federal business date.

CGS will not grant an extension due to MCReF submission issues. If you experience issues with MCReF, mail your cost report to us.

Cost Report Acceptance

CGS must accept or reject cost report submissions within 30 days of receipt. Please note that a cost report submitted through MCReF is not a guarantee of acceptance.

Troubleshooting/Assistance

Please email J15cracceptance@cgsadmin.com for the following:

  • You reviewed the Trouble Shooting section of the MCReF "Help" manual and aren't able to resolve an error received during the submission process
  • You submitted a cost report in error before your cost report due date. Email us as soon as possible. Include a request to void the submission, provider number, FYE and MCReF e-filing ID.
  • MCReF submission errors, including fiscal period beginning and end dates, or sub-provider issues

For issues with EIDM access, please contact the EIDM help desk at 866-484-8049.

CGS will not grant an extension due to MCReF submission issues. If you experience issues with MCReF, mail your cost report to us.

spacer

26 Century Blvd Ste ST610, Nashville, TN 37214-3685 © CGS Administrators, LLC. All Rights Reserved