| Event Title | Event Date | Time |
Event Type: Webinar/Teleconference Description: Medicare 101 is our "Introduction to Medicare" and a great training tool for new staff! It also provides a valuable refresher and updates for veteran suppliers. We will provide an overview of billing DME claims to the Medicare program.  |
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Medicare 101
| 02/12/2025 | 10:30 am - noon, ET |
Event Type: Webinar/Teleconference Description: The Medicare 102 webinar will help suppliers with handling situations after claims have been submitted. Learn how to handle denied or rejected claims, what to look for on the Remittance Advice, filing a Redetermination case and more.  |
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Medicare 102
| 02/12/2025 | 2:30 pm - 4:00 pm, ET |
Event Type: Webinar/Teleconference Description: The agenda includes order requirements, amendments and corrections to medical records and signature requirements. This is Part 1 of 3 in the series.  |
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Documentation Requirements Part 1: Orders, Medical Records & Signature Requirements
| 02/13/2025 | 10:30 am - noon, ET |
Event Type: Webinar/Teleconference Description: This webinar reviews continued use and need, refill requirements, proof of delivery, repairs and replacements. This is part 2 of 3 in the series.  |
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Documentation Requirements Part 2: Use & Need, Refill, Proof of Delivery, Repairs, & Replacements
| 02/13/2025 | 2:30 pm - 4:00 pm, ET |
Event Type: Webinar/Teleconference Description: This webinar will detail Advance Beneficiary Notice of Non-Coverage (ABN) and billing upgrades. This is Part 3 of 3 in the series.  |
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Documentation Requirements Part 3: ABNs & Upgrades
| 02/18/2025 | 10:30 am - noon, ET |
Event Type: Webinar/Teleconference Description: This webinar will review the coverage criteria and documentation requirements for external breast prostheses.  |
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External Breast Prostheses
| 02/19/2025 | 10:30 am - noon, ET |
Event Type: Webinar/Teleconference Description: Have you gotten a denial due to an ordering physician who is no longer enrolled with PECOS? Did you know you can check the Provider's Enrollment data through myCGS? Join us in this webinar to find out more about the variety of tools offered on the CGS website.  |
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Self-Service Tools
| 02/20/2025 | 10:30 am - noon, ET |
Event Type: Webinar/Teleconference Description: This webinar will discuss how to handle hospice claims and when to use the GW modifier.  |
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Hospice Claims with GW Modifiers
| 02/25/2025 | 10:30 am - noon, ET |
Event Type: Webinar/Teleconference Description: This webinar will help prepare you for when eligibility is disabled from the IVR. Learn how to obtain beneficiary eligibility through our myCGS Web Portal and other options.  |
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IVR Eligibility
| 02/27/2025 | 2:30 pm - 4:00 pm, ET |
Event Type: Webinar/Teleconference Description: This webinar will detail the coverage criteria and documentation requirements for knee orthoses.  |
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Knee Orthoses
| 03/04/2025 | 10:30 am - noon, ET |
Event Type: Webinar/Teleconference Description: This webinar will review the coverage criteria and documentation requirements for ankle-foot and knee-ankle-foot orthoses.  |
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Ankle-Foot/Knee-Ankle-Foot Orthotics (AFO/KAFO)
| 03/04/2025 | 2:30 am - 4:00 pm, ET |
Event Type: Webinar/Teleconference Description: This webinar will review the coverage criteria and documentation requirements for spinal orthoses.  |
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Spinal Orthoses
| 03/05/2025 | 10:30 am - noon, ET |
Event Type: Webinar/Teleconference Description: This webinar will review the coverage criteria and documentation requirements for blood and continuous glucose monitors, diabetic testing supplies and supply allowances.  |
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Glucose Monitors & Supplies
| 03/06/2025 | 10:30 am - noon, ET |
Event Type: Webinar/Teleconference Description: Medicare 101 is our "Introduction to Medicare" and a great training tool for new staff! It also provides a valuable refresher and updates for veteran suppliers. We will provide an overview of billing DME claims to the Medicare program.  |
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Medicare 101
| 03/11/2025 | 10:30 am - noon, ET |
Event Type: Webinar/Teleconference Description: The Medicare 102 webinar will help suppliers with handling situations after claims have been submitted. Learn how to handle denied or rejected claims, what to look for on the Remittance Advice, filing a Redetermination case and more.  |
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Medicare 102
| 03/12/2025 | 10:30 am - noon, ET |
Event Type: Webinar/Teleconference Description: This webinar will detail the coverage criteria and documentation requirements for the various manual wheelchair bases.  |
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Manual Wheelchairs & Accessories
| 03/13/2025 | 10:30 am - noon, ET |
Event Type: Webinar/Teleconference Description: Learn about power mobility devices coverage criteria, documentation requirements and prior authorization requirements.  |
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Power Mobility Devices
| 03/13/2025 | 2:30 pm - 4:00 pm, ET |
Event Type: Webinar/Teleconference Description: The agenda includes order requirements, amendments and corrections to medical records and signature requirements. This is Part 1 of 3 in the series.  |
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Documentation Requirements Part 1: Orders, Medical Records & Signature Requirements
| 03/18/2025 | 10:30 am - noon, ET |
Event Type: Webinar/Teleconference Description: This webinar reviews continued use and need, refill requirements, proof of delivery, and repairs and replacements. This is part 2 of 3 in the series.  |
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Documentation Requirements Part 2: Use & Need, Refill, Proof of Delivery, Repairs, & Replacements
| 03/19/2025 | 10:30 am - noon, ET |
Event Type: Webinar/Teleconference Description: This webinar will help prepare you for when eligibility is disabled from the IVR. Learn how to obtain beneficiary eligibility through our myCGS Web Portal and other options.  |
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IVR Eligibility
| 03/19/2025 | 2:30 pm - 4:00 pm, ET |
Event Type: Webinar/Teleconference Description: This webinar will detail Advance Beneficiary Notice of Non-Coverage (ABN) and billing upgrades. This is Part 3 of 3 in the series.  |
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Documentation Requirements Part 3: ABNs & Upgrades
| 03/20/2025 | 10:30 am - noon, ET |
Event Type: DME POE Mega Workshop Description: Join CGS Provider Outreach & Education for an all-day, in-person Mega Workshop in Indianapolis, IN on March 20, 2025.
General O&P and DME sessions will be held in the morning and there will be 9 elective courses for you to choose from in the afternoon.
There will be plenty of opportunities for questions.
We hope to see you there!
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Indianapolis Mega Workshop
| 03/20/2025 | 8:00 am - 4:00 pm, ET |
Event Type: Webinar/Teleconference Description: The New Supplier Welcome Webinar is designed for newly enrolled suppliers and provides an overview of the functions of CGS as the Durable Medical Equipment Medicare Administrative Contractor (DME MAC) for Jurisdictions B (JB) and C (JC). You will also learn how to navigate the CGS website.  |
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Welcome to Medicare DME
| 03/25/2025 | 10:30 am - noon, ET |
Event Type: Webinar/Teleconference Description: This webinar will provide an overview of myCGS, the web portal for Jurisdiction B and Jurisdiction C suppliers. Various aspects of the functionality will be reviewed during the presentation. There will be time for questions at the conclusion of the presentation portion of the webinar.  |
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myCGS Web Portal Overview
| 03/26/2025 | 10:30 am - noon, ET |
Event Type: Webinar/Teleconference Description: Medicare 101 is our "Introduction to Medicare" and a great training tool for new staff! It also provides a valuable refresher and updates for veteran suppliers. We will provide an overview of billing DME claims to the Medicare program.  |
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Medicare 101
| 04/03/2025 | 10:30 am - noon, ET |
Event Type: Webinar/Teleconference Description: The Medicare 102 webinar will help suppliers with handling situations after claims have been submitted. Learn how to handle denied or rejected claims, what to look for on the Remittance Advice, filing a Redetermination case and more.  |
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Medicare 102
| 04/03/2025 | 2:30 pm - 4:00 pm, ET |
Event Type: Webinar/Teleconference Description: The agenda includes order requirements, amendments and corrections to medical records and signature requirements. This is Part 1 of 3 in the series.
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Documentation Requirements Part 1: Orders, Medical Records & Signature Requirements
| 04/08/2025 | 10:30 am - noon, ET |
Event Type: Webinar/Teleconference Description: This webinar reviews continued use and need, refill requirements, proof of delivery and repairs and replacements. This is part 2 of 3 in the series.  |
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Documentation Requirements Part 2: Use & Need, Refill, Proof of Delivery, Repairs & Replacements
| 04/09/2025 | 10:30 am - noon, ET |
Event Type: Webinar/Teleconference Description: This webinar will detail Advance Beneficiary Notice of Non-Coverage (ABN) and billing upgrades. This is Part 3 of 3 in the series.
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Documentation Requirements Part 3: ABNs & Billing Upgrades
| 04/10/2025 | 10:30 am - noon, ET |
Event Type: Webinar/Teleconference Description: This webinar will review the coverage criteria and documentation requirements for urological supplies.  |
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Urological Supplies
| 04/14/2025 | 2:30 pm - 4:00 pm, ET |
Event Type: Webinar/Teleconference Description:
This webinar reviews the coverage criterion, documentation and billing requirements for lymphedema compression treatment items.  |
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Lymphedema Compression Treatment Items
| 04/16/2025 | 10:30 am - noon, ET |
Event Type: Webinar/Teleconference Description: This webinar will detail the coverage criteria and documentation requirements for immunosuppressive medication after an organ transplant.  |
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Immunosuppressive Drugs
| 04/17/2025 | 10:30 am - noon, ET |
Event Type: Webinar/Teleconference Description: This webinar will review the coverage criteria and documentation requirements for ostomy supplies.  |
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Ostomy Supplies
| 04/22/2025 | 10:30 am - noon, ET |
Event Type: Specialty Workshop Description: This specialty workshop will consist of 2 half day sessions reviewing Orthotics & Prosthetics and Refractive Lenses.
The morning session, from 8 – 11:30 am, will focus on Orthotics & Prosthetics (O&P). We’ll start with an overview of the latest changes and updates. Then, we’ll focus on documentation requirements for O&P, including everything from orders to proof of delivery. To wrap up, we’ll cover common errors found by the Comprehensive Error Rate Testing (CERT) contractor, Targeted Probe and Educate (TPE), and claims processing, along with tips to prevent and fix these errors.
The afternoon session, from 1 – 4 pm, will focus on Refractive Lenses. We’ll kick off the afternoon by reviewing the Local Coverage Determination and Policy Article. Next, we’ll dive into the documentation requirements for Refractive Lenses. Plus, we’ll also cover common errors found by the Comprehensive Error Rate Testing (CERT) contractor, Targeted Probe and Educate (TPE), and claims processing and share tips to prevent and fix these errors.
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Louisville Specialty Workshop: Orthotics & Prosthetics, Refractive Lenses
| 04/23/2025 | 8:00 am - 4:00 pm, ET |
Event Type: Webinar/Teleconference Description: This webinar will review the coverage criteria and documentation requirements for oral anticancer drugs.  |
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Oral Anti-Cancer Drugs
| 04/23/2025 | 10:30 am - noon, ET |
Event Type: Webinar/Teleconference Description: Join us for an in-depth review of external infusion pumps, as well as related infusion medications and supplies that are covered under this LCD and Policy Article.  |
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External Infusion Pumps & Supplies
| 04/24/2025 | 10:30 am - noon, ET |
Event Type: Webinar/Teleconference Description: This webinar will review the coverage criteria and documentation requirements for surgical dressings.  |
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Surgical Dressings & Supplies
| 04/29/2025 | 10:30 am - noon, ET |
Event Type: Webinar/Teleconference Description: Explore the primary reasons for claim denials, as well as errors called by CERT due to documentation errors on your Hospital Beds claims.  |
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Hospital Beds
| 04/30/2025 | 10:30 am - noon, ET |
Event Type: Webinar/Teleconference Description: This webinar will review the most common claim denials and how to avoid them.  |
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Understanding Claim Denials
| 05/01/2025 | 10:30 am - noon, ET |
Event Type: Webinar/Teleconference Description: The agenda includes order requirements, amendments and corrections to medical records and signature requirements. This is Part 1 of 3 in the series.  |
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Documentation Requirements Part 1: Orders, Medical Records & Signature Requirements
| 05/06/2025 | 10:30 am - noon, ET |
Event Type: Webinar/Teleconference Description: This webinar reviews continued use and need, refill requirements, proof of delivery and repairs and replacements. This is part 2 of 3 in the series.  |
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Documentation Requirements Part 2: Use & Need, Refill, Proof of Delivery, Repairs & Replacements
| 05/06/2025 | 2:30 pm - 4:00 pm, ET |
Event Type: Webinar/Teleconference Description: This webinar will guide the attendee through the process of handling claim denials through both Reopenings and Redeterminations. This webinar will also include education on the overpayment process.  |
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Reopenings, Redeterminations & Overpayments
| 05/07/2025 | 10:30 am - noon, ET |
Event Type: Webinar/Teleconference Description: This webinar will detail Advance Beneficiary Notice of Non-Coverage (ABN) and billing upgrades. This is Part 3 of 3 in the series.  |
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Documentation Requirements Part 3: ABNs & Billing Upgrades
| 05/07/2025 | 2:30 pm - 4:00 pm, ET |
Event Type: Webinar/Teleconference Description: This webinar reviews the coverage criteria and documentation requirements for oxygen and oxygen supplies.  |
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Oxygen
| 05/08/2025 | 10:30 am - noon, ET |
Event Type: Webinar/Teleconference Description: This webinar will provide an overview of the coverage criteria and outline the documentation requirements for positive airway pressure devices and related accessories.  |
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Positive Airway Pressure Devices
| 05/08/2025 | 2:30 pm - 4:00 pm, ET |
Event Type: Webinar/Teleconference Description: This webinar will detail the coverage criteria and documentation requirements for RADs.  |
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Respiratory Assistance Devices
| 05/13/2025 | 10:30 am - noon, ET |
Event Type: Webinar/Teleconference Description: This webinar will review the coverage criteria and documentation requirements for parenteral nutrition.  |
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Parenteral Nutrition
| 05/13/2025 | 2:30 pm - 4:00 pm, ET |
Event Type: Description: The New Supplier Welcome Webinar is designed for newly enrolled suppliers and provides an overview of the functions of CGS as the Durable Medical Equipment Medicare Administrative Contractor (DME MAC) for Jurisdictions B (JB) and C (JC). You will also learn how to navigate the CGS website, access key resources and tools, and find out how to participate in our education program.  |
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Welcome to Medicare DME
| 05/15/2025 | 10:30 am - noon, ET |
Event Type: Webinar/Teleconference Description: This webinar will review the coverage criteria and documentation requirements for nebulizers and inhalation medication.  |
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Nebulizers
| 05/20/2025 | 10:30 am - noon, ET |
Event Type: Webinar/Teleconference Description: Medicare 101 is our "Introduction to Medicare" and a great training tool for new staff! It also provides a valuable refresher and updates for veteran suppliers. We will provide an overview of billing DME claims to the Medicare program.
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Medicare 101
| 05/22/2025 | 10:15 am - noon, ET |
Event Type: Webinar/Teleconference Description: This webinar will focus on the coverage criteria, including K levels, as well as the documentation requirements for lower limb prostheses.  |
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Lower Limb Prosthetics
| 05/27/2025 | 10:30 am - noon, ET |
Event Type: Webinar/Teleconference Description: This webinar will review the coverage criteria and documentation requirements for enteral nutrition.  |
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Enteral Nutrition
| 05/28/2025 | 10:30 am - noon, ET |
Event Type: Webinar/Teleconference Description: The Medicare 102 webinar will help suppliers with handling situations after claims have been submitted. Learn how to handle denied or rejected claims, what to look for on the Remittance Advice, filing a Redetermination case and more.
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Medicare 102
| 05/29/2025 | 10:30 am - noon, ET |
Event Type: Webinar/Teleconference Description: The agenda includes order requirements, amendments and corrections to medical records and signature requirements. This is Part 1 of 3 in the series.  |
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Documentation Requirements Part 1: Orders, Medical Records & Signature Requirements
| 06/04/2025 | 10:30 am - noon, ET |
Event Type: Webinar/Teleconference Description: This webinar will detail the coverage criteria and documentation requirements for knee orthoses.  |
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Knee Orthoses
| 06/05/2025 | 10:30 am - noon, ET |
Event Type: Webinar/Teleconference Description: This webinar will review the coverage criteria and documentation requirements for blood and continuous glucose monitors, diabetic testing supplies and supply allowances.  |
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Glucose Monitors & Supplies
| 06/05/2025 | 2:30 pm - 4:00 pm, ET |
Event Type: Webinar/Teleconference Description: This webinar will review the coverage criteria and documentation requirements for spinal orthoses.  |
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Spinal Orthoses
| 06/10/2025 | 10:30 am - noon, ET |
Event Type: Webinar/Teleconference Description: This webinar reviews continued use and need, refill requirements, proof of delivery and repairs and replacements. This is part 2 of 3 in the series.  |
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Documentation Requirements Part 2: Use & Need, Refill, Proof of Delivery, Repairs & Replacements
| 06/11/2025 | 10:30 am - noon, ET |
Event Type: Webinar/Teleconference Description: This webinar will cover important Medicare information and educational resources to use during and after a natural disaster.  |
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Natural Disasters Webinar
| 06/12/2025 | 10:30 am - noon, ET |
Event Type: Webinar/Teleconference Description: This webinar will review the coverage criteria and documentation requirements for ankle-foot and knee-ankle-foot orthoses.  |
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Ankle-Foot/Knee-Ankle-Foot Orthotics (AFO/KAFO)
| 06/12/2025 | 2:30 pm - 4:00 pm, ET |
Event Type: Webinar/Teleconference Description: This webinar will detail Advance Beneficiary Notice of Non-Coverage (ABN) and billing upgrades. This is Part 3 of 3 in the series.  |
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Documentation Requirements Part 3: ABNs & Billing Upgrades
| 06/17/2025 | 10:30 am - noon, ET |
Event Type: Webinar/Teleconference Description: Medicare 101 is our "Introduction to Medicare" and a great training tool for new staff! It also provides a valuable refresher and updates for veteran suppliers. We will provide an overview of billing DME claims to the Medicare program.
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Medicare 101
| 06/18/2025 | 10:30 am - noon, ET |
Event Type: Webinar/Teleconference Description: This webinar looks at the coverage criteria and documentation requirements for Therapeutic Shoes for Persons with Diabetes. The role of certifying physician will be discussed.  |
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Therapeutic Shoes for Persons with Diabetes
| 06/19/2025 | 10:30 am - noon, ET |
Event Type: Webinar/Teleconference Description: The Medicare 102 webinar will help suppliers with handling situations after claims have been submitted. Learn how to handle denied or rejected claims, what to look for on the Remittance Advice, filing a Redetermination case and more.
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Medicare 102
| 06/19/2025 | 2:30 pm - 4:00 pm, ET |
Event Type: Webinar/Teleconference Description: This webinar outlines the purpose behind each auditing entity, whether they audit pre- or post-pay claims, and provides tips for audit responses.  |
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Auditing Entities
| 06/24/2025 | 10:30 am - noon, ET |