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August 16, 2021

myCGS 7.1.4—New Prior Authorization Form

myCGS 7.1.4 has been installed and is now available. The new version includes an update to the Prior Authorization submission form/coversheet in myCGS (found by going to Claim Preparation>Prior Auth>Form Submission) to match the new Prior Authorization CoversheetPDF on our website.

In addition to the new Prior Authorization form, myCGS 7.1.4 also includes the following:

  • Previously when an MFA code was generated with a leading zero (for instance, 012345), the leading zero was occasionally dropped from the code sent to the user (so that only 12345 would be sent, rather than 012345). This issue has been resolved. MFA codes will no longer contain leading zeros.
  • The text in MFA emails has been updated to include information about using Google Authenticator for MFA.

Stay tuned to our News page for more exciting myCGS news coming soon!


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