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April 30, 2021

Website Updates – New Contact Page & Alphabetized Navigation Menu

As part of CGS’s ongoing initiative to make the website a valuable resource, we have implemented several new updates to increase efficiency and usability.

First, we have updated the “Contact Information” page to consolidate all contacts, including CGS departments, other contractors, DME MACs, CMS links, beneficiary information, and more. The information is displayed in a simple, easy-to-read chart.

Additionally, the CGS section features a column entitled “Forms/Instructions,” which provides quick links to helpful resources associated with each respective department.

Contact Page

Explore the “Contact Information” page.

Secondly, we will be alphabetizing the left-hand navigation menu on Monday, May 3. We believe this change will allow suppliers to find what they’re looking for more quickly.

As always, CGS values your feedback! You can review other CGS improvements prompted by customer experience feedback on the “Customer Experience Enhancement Updates” page. Don’t forget to share your thoughts and ideas through the “FEEDBACK” tab, or whenever prompted through a survey.


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