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March 19, 2019

myCGS Version 5.3.2 Installed to Fix Several Known Issues

myCGS Version 5.3.2 was installed on the evening of 3/18/19 in order to resolve the following known issues:

  • On the CMN Status screen, the number of payments for oxygen CMNs with an initial date prior to 10/1/2011 was not always displayed accurately.
  • If more than one result was found for Redetermination or Reopening Status, only one result was displayed.
  • On the CBA Information screen, a server error was displayed when the zip code entered was not found.
  • On Ordering/Referring Physician Status, if the NPI/last name combination was not found, no message was displayed on screen.
  • On the Prior Authorization/ADMC screen, no message was being displayed if no results were found for a search.
  • Certain EFT Status searches were resulting in an "Unhandled Exception" error.

Thank you for your patience as we worked to resolve these issues. Refer to our myCGS Alerts page for a listing of other current and recent known issues.

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