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CGS Administrators, LLC

IVR: 877.299.7900 Customer Service and myCGS: 866.590.6727

CGS Separator Sheet Instructions

If you need to send more than one redetermination request in a single fax transmission, you can do so by using the CGS Separator Sheet. Whether you have two, three, or more separate redetermination requests, simply insert the Separator Sheet in between each of the requests in your fax. When we receive the fax, our scanning technology will detect the Separator Sheet and know to separate each section of the fax automatically.

There are two ways you can use the Separator Sheet depending on how you send faxes:

At this time, the Separator Sheet is only for use with redetermination requests. We plan to expand the ability of the Separator Sheet to other types of requests soon.

For additional information about faxes, refer to our Sending Faxes to Jurisdiction B webpage.

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