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Video Education

Choose your series:

Medicare Minute MD®

NOTE: Some of the Medicare Minute and Medicare Minute MD videos were originally produced for Jurisdiction C however, the education is also applicable to Jurisdiction B.

Series Intro

Medicare Minute MD® Oxygen and Oxygen Equipment

Length: 10:45

Course Summary: In this special edition of Medicare Minute MD, Dr. Robert Hoover, the Jurisdiction C Medical Director, discusses Medicare's Home Use of Oxygen National Coverage Determination (NCD 240.2) and the DME MAC Oxygen and Oxygen Equipment Local Coverage Determination (LCD L33797) and the LCD-related Policy Article (A52514).

Date Recorded: 02.20.2023

Series Intro

Medicare Minute MD® Telehealth

Length: 13:45

Course Summary: In this special edition of Medicare Minute MD, Dr. Robert Hoover, the Jurisdiction C Medical Director, discusses Medicare's Telehealth Benefit and provides insight into various arrangements for telemedicine that all treating practitioners need to consider before engaging in these types of practices. This video was produced by CGS Administrators, LLC, the Jurisdictions B and C DME MAC, in collaboration with Noridian Healthcare Solutions, the Jurisdiction A and Jurisdiction D DME MAC.

Date Recorded: 08.17.2018

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Medicare Minute®

NOTE: The Medicare Minute and Medicare Minute MD videos currently available were originally produced for Jurisdiction C however, the education is also applicable to Jurisdiction B.

Hospice and GW Modifier

Medicare Minute® – Hospice and GW Modifier

Length: 7:10

Course Summary: In this new edition of Medicare Minute, Dr. Robert Hoover discusses the Medicare Hospice benefit and a valuable resource for DME suppliers that utilize the GW modifier, the Hospice Election Statement Addendum.

Date Recorded: 03.09.2023

P360

Medicare Minute® – The New Provider 360 Program

Length: 6:56

Course Summary: CGS Administrators is serving up a new Provider 360 program, open to providers and suppliers in DME MAC Jurisdictions B and C and A/B MAC Jurisdiction 15.

Date Recorded: 05.14.2021

LCDs

Medicare Minute® – LCDs and Policy Articles: What's the Difference?

Length: 3:14

Course Summary: Dr. Robert Hoover, Medical Director for CGS Administrators, Jurisdiction C DME MAC explains how the Benefit Improvement and Protection Act (BIPA) of 2000 impacted today's LCDs and Policy Articles. Learn the relationship between LCDs and PAs and why they are important to you when filing Medicare claims.

Date Recorded: 08.28.2013

nebulizers

Medicare Minute® – Nebulizer Drug Calculators

Length: 2:08

Course Summary: Dr. Stacey Brennan, Medical Director for CGS Administrators, Jurisdiction B DME MAC explains how CGS online calculators improve your ability to accurately calculate units of measure for Nebulizer drugs.

Date Recorded: 01.1.2017

salvage

Medicare Minute® – Salvage Claims

Length: 3:21

Course Summary: Dr. Stacey Brennan, Medical Director for CGS Administrators, Jurisdiction B DME MAC talks about billing for custom fabricated items when the beneficiary cancels the order, their condition changes, or they pass away before delivery.

Date Recorded: 01.1.2017

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Website & DME myCGS Portal

NOTE: The website navigation tutorial applies to all CGS medicare contracts

myCGS PW Reset

myCGS Portal: How to Reset PasswordExternal Website

Length: 1:37

Course Summary: Forgot your myCGS password or need to update it? This quick tutorial shows you how to reset your password and keep your account secure.

Date Recorded: 01.08.2026

myCGS End User

myCGS Portal: How to Register as an End UserExternal Website

Length: 2:19

Course Summary: Need access to the myCGS Web Portal for DME MAC Jurisdictions B and C? This video walks you through the End User registration process step by step.

Date Recorded: 01.07.2026

myCGS Designated Approver

myCGS Portal: How to Register as a Designated ApproverExternal Website

Length: 2:34

Course Summary: Ready to get started with the myCGS Web Portal for DME MAC Jurisdictions B and C? This step-by-step video shows you how to register as a Designated Approver (DA)—the key role that manages employee access to myCGS.

Date Recorded: 01.08.2026

Google Authenticator

Installing Google Authenticator for Instant MFA Codes

Length: 3:47

Course Summary: Google Authenticator provides instant multifactor authentication (MFA) codes for DME myCGS log ins. No more waiting on emails or text messages! This video walks you through each step of adding Google Authenticator to your cell phone or as a web browser extension.

Date Recorded: 08.18.2021

myCGS Security

myCGS Security Awareness Training

Length: 12:23

Course Summary: This video discusses a variety of cybersecurity measures expected to be used within the myCGS portal such as password strength and best practices for avoiding potential scams and malicious software.

Date Recorded: 10.13.2021

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