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CGS Administrators, LLC

IVR: 877.299.7900 Customer Service and myCGS: 866.590.6727

Where Do I Send My Appeal?

The easiest, fastest and most efficient way to submit a redetermination request is to utilize the myCGS Web Portal. You can find the redeterminations and reopenings feature using the Reprocessing tab.

Each level of the Appeals process has specific contact information. To determine where you send your Appeal, please review the table of information below:

Level of Appeal




DME MAC Jurisdiction B
P.O. Box 20007
Nashville, TN 37202


FAX: 615.660.5976

For Overpayment Redeterminations:

Overpayment Appeals
PO Box 23070
Nashville, TN 37202


FAX: 615.782.4514

Related Information

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