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January 4, 2018

Multi-Factor Authentication (MFA) Email Reminder

Begin 2018 with confidence that you will receive the myCGS MFA verification code in order to access the myCGS portal.  If you selected email as your delivery method, here are a few tips to ensure delivery of your MFA code. 

  • Be sure the email address ‘mycgs.no.reply@palmettogba.com’ is added to your contact list; and
  • Adjust your spam settings, or follow the instructions from your email provider on how to prevent our emails from being marked "Spam" or "Junk Mail."

Note: The MFA verification code will expire after 15 minutes.

To change your MFA delivery option to ‘text’, access the My Account tab and enter your mobile phone number and mobile carrier information.

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