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March 30, 2016

April 2016 Release "Dark" Days for the Common Working File (CWF) Hosts

To accommodate the anticipated duration of the April 2016 system release, and to ensure the completion of weekly/monthly/quarterly processing, the Common Working File (CWF) will have "dark" days occurring on Friday, April 1, and Saturday, April 2, 2016.

What this means to you:

  • It is customary for contractors to hold claims for several days following a quarterly release. Claims that are submitted prior to the release that would have been processed through the Common Working File (CWF) on March 31, and April 1, 2016, will be held until the CGS nightly system cycle, Monday, April 4, 2016.
  • We anticipate that claims will still be processed within a normal timeframe, and these slight delays will not affect the timeliness of your payments.
  • April 1 and 2, 2016, will be "dark days." This means that CWF transactions, deductible queries, etc., will not be available (this includes ELGA and HIQA for Part A providers).

While the CWF Dark Days will impact your access to ELGA and HIQA, they will not affect your ability to access beneficiary eligibility information through myCGS. In addition, the Interactive Voice Response (IVR) will be available.

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