Print | Bookmark | Email | Font Size: + |

March 6, 2017 - Revised: 03.29.17

Multi-Factor Authentication (MFA)

Attention Web Portal Users:  Due to Increased CMS Security Requirements, myCGS Portal Users Must Sign Up for Multi-Factor Authentication (MFA) by July 1, 2017.

Why You Need It:
It's easier than you might think for someone to steal your password. Multi-factor Authentication (MFA) will help ensure the security of your myCGS account even if someone manages to obtain your password without your knowledge.

How It Works:
The myCGS MFA is an extra layer of security which Users can voluntarily access before it becomes required. In order to do so, Users should  log in to myCGS and then access the 'My Account' tab to turn on this optional feature.

  1. You'll enter your password as usual.

Screen Shot

Then, you'll select your preferred method of MFA verification code delivery between an email or a text message.

Screen Shot

Once activated, signing in to your myCGS account will work a little differently: Each time you will be logging in to the myCGS portal, you will be provided with a verification code via the selected method. Once you receive your verification code, you will enter it in the verification box and you're in. It may seem cumbersome at first, but once you get used to it, this added security will allow you to enjoy peace of mind that will make this extra step more than worth it!

Deadline to Sign Up:

  • Providers have from now through July 1, 2017, to voluntarily sign up for multi-factor authentication for each active user ID.
  • May 1, 2017 to June 30, 2017, providers will be required to sign up for multi-factor authentication at enrollment, password reset and account update.
  • Effective July 1, 2017, if you have not yet signed up for MFA, your account will automatically be set to MFA with the email address associated with the user ID.
26 Century Blvd Ste ST610, Nashville, TN 37214-3685 © CGS Administrators, LLC. All Rights Reserved