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November 18, 2016

Introducing MR WIZARD – a powerful new online tool coming soon to CGS Jurisdiction B DME MAC!

 

MR WIZARD gives you the most detailed information on a claim undergoing Medical Review and the status of your additional documentation response (ADR) available anywhere!  Using MR WIZARD is easy.  Simply enter your 14-digit Claim Control Number (CCN) in the online form below to instantly access important denial, education, and additional documentation request status. 

MR WIZARD provides details on:

  • The type of denial received
  • A detailed denial explanation
  • The Provider NPI
  • Date-of-Service
  • HCPCS code billed
  • Links to education and resources designed specifically for your particular denial
  • Additional Documentation Request (ADR) status, including:
    • When CGS received your documentation
    • Whether documenation was late
    • How much time remaining to submit you documentation
    • Estimated timeline to expect a medical review decision, and more

When you use MR WIZARD, you can choose to view individual claim information or, you can use our export feature to view multiple CCNs by date range and NPI.

MR WIZARD Tool is a full service, self-service tool that eliminates your need to call customer service for an explanation of an MR denial or the status of documentation submitted with an ADR request.  The information we provide online is exactly the same information available from our customer service advocates.  The MR WIZARD is always available to provide you with everything you need to understand why the denial occurred and what you need to do next.

For medical review decisions made on or after July 5, 2016, MR WIZARD will display the claim line level detail along with the reasons for denial.  ADR status results available on or after November 1, 2016 will be displayed.

Since the claim must complete processing, it is important that you refer to your remittance advice for the final outcome of this claim and for your appeal rights.

 

Use this form to search for a single CCN.

CCN:     (Required)

Use this form to search for all CCNs within a specific date range.

New! For a listing of all claims within a particular date range, enter your NPI, one CCN, and date range below:

Note:
This information will present in a spreadsheet format.

You will receive two warning messages.

  • "Do you want to open or save (name of file) from cgsmedicare.com?"
    • Choose Open or Save.
  • "The file you are trying to open, ‘file name’, is in a different format than specified by the file extension. Verify that the file is not corrupted and is from a trusted source before opening the file. Do you want to open the file now?”
    •  Choose Yes

NPI:    

CCN:     Note: You will need to enter one valid CCN in order to use this feature.

Note:
The dates are indicative of the dates of the Medical Review decision.

Start Date

End Date

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