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November 14, 2016

Introducing MR WIZARD – a powerful new online tool coming soon to CGS Jurisdiction B DME MAC!

 

MR WIZARD will give you the most detailed information on a claim undergoing Medical Review and the status of your additional documentation response (ADR) available anywhere!  Using MR WIZARD is easy.  Simply enter your 14-digit Claim Control Number (CCN) to instantly access important denial, education, and additional documentation request status. 

MR WIZARD will provide details on:

  • The type of denial received
  • A detailed denial explanation
  • The Provider NPI
  • Date-of-Service
  • HCPCS code billed
  • Links to education and resources designed specifically for your particular denial
  • Additional Documentation Request (ADR) status, including:
    • When CGS received your documentation
    • Whether documentation was late
    • How much time remaining to submit you documentation
    • Estimated timeline to expect a medical review decision

When you use MR WIZARD, you can view individual claim information or, you can use our export feature to view multiple CCNs by date range and NPI.

MR WIZARD Tool is a full service, self-service tool that eliminates your need to call customer service for an explanation of an MR denial or the status of documentation submitted with an ADR request.  The information we provide online is exactly the same information available from our customer service advocates.  The MR WIZARD is always available to provide you with everything you need to understand why the denial occurred and what you need to do next.

Watch our ListServ and social media channels for details on when you can tap the new power of MR WIZARD….coming soon to Jurisdiction B!

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