CorporateBusiness Services
CGS Associates, LLC

March 25, 2008

Personally Identifiable Information on Written Correspondence

To avoid displaying the Medicare beneficiary's personally identifiable information on written correspondence, CGS will be replacing the first 5 digits of the HICN with XXX-XX. Be aware, this does not eliminate the need to provide the beneficiary's HICN when prompted by Customer Service or the IVR.