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PCC Written Correspondence

DME MAC Jurisdiction C Online Help Center

Thank you for reaching out via the CGS Online Help Center. Use this form to ask general questions on topics like policies, LCDs, Supplier Manual information, and finding educational resources on a specific topic.

DO NOT use this form to reset your myCGS or CSI password. Instead, call Customer Support at 866.270.4909. You also cannot use this form to ask questions that contain sensitive personal information such as social security numbers, tax I.D. numbers, beneficiary numbers, claim information, etc.

Note that it could take up to 45 business days to receive an email response. If your inquiry is urgent, call Customer Support at 866.270.4909 so we can best serve you.

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If you've previously received a response to your request and would like to provide feedback, please take this surveyExternal website.

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