January 17, 2017
Medicare Credit Balance Quarterly Reminder
This is a reminder to submit the Quarterly Medicare Credit Balance Report. The next report is due in our office postmarked by January 30, 2017, for the quarter ending December 31, 2016. A Medicare credit balance is an amount determined to be refundable to the Medicare program for an improper or excess payment made to a provider because of patient billing or claims processing errors.
Each provider must submit a quarterly Medicare Credit Balance Report (CMS-838) and certification for each individual PTAN.
To ensure timely receipt and processing, send the CMS-838/Certification within 30 days of the quarter end date using one of the options below:
myCGS, secure Web Portal: |
For details, refer to: |
Reports may be faxed to: |
1.615.664.5987 |
Regular and Certified Mail: |
CGS |
Fed Ex/UPS/Overnight Courier: |
CGS |
If you have general questions related to the Credit Balance report, refer to the CGS Credit Balance Report (Form CMS-838) website or call the Provider Contact Center at 1-877-299-4500 (Option 1). If you have questions about withholding, call 1-877-299-4500 and select Option 4.