February 16, 2012
Provider Enrollment Revalidation Issues Identified
The CGS Provider Enrollment department has identified the following issues with home health agencies who are completing their revalidation requests. Please review the information to ensure that your revalidation is not rejected due to provider error, but is successfully processed.
- A hardship exception may be submitted if you are unable to pay the enrollment fee. However, please be aware that until the fee is paid, the enrollment application is not considered as received. Refer to FAQ # 14 at https://www.cgsmedicare.com/hhh/education/faqs/PER.html#13 or the Medicare Learning Network (MLN)® article MM7350 at https://www.cms.gov/MLNMattersArticles/downloads/mm7350.pdf for more information about submitting the hardship exception.
- If using internet-based PECOS, you need to mail the certification statement within 15 days of the application’s submission date in internet-based PECOS. Refer to FAQ # 16 at: https://www.cgsmedicare.com/hhh/education/faqs/PER.html#15
- If you receive a letter from CGS requesting payment of the enrollment fee, please fax the payment confirmation to “Application Fee Payment” at (515) 471-7477 so we can begin processing your application. If you have any questions, please call the CGS Provider Contact Center (PCC) at 1-877-299-4500.
As a reminder, the due date for the completed CMS-855A form is February 27, 2012. If HHAs will be unable to meet this deadline, they may request a one-time 60-day extension. Additional information regarding the extension is available is FAQ # 17 at http://www.cgsmedicare.com/hhh/education/faqs/PER.html#16 and FAQ # 18 at http://www.cgsmedicare.com/hhh/education/faqs/PER.html#33
