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Provider Audit Contact Information

If the cost report indicates an overpayment has been made to the program, the cost report and the payment should be sent to separate addresses. Please follow the instructions carefully.

All initial and amended cost reports, reopening requests, and any other correspondence related to the Provider Audit and Reimbursement department should be sent to the following address:

J15 —HHH Audit and Reimbursement
CGS Administrators, LLC
PO Box 20015
Nashville, TN 37202

Please note that all documentation sent to this address will be imaged. Please ensure that the provider name, number, and other relevant information are clearly identified. We also encourage providers to submit as much information as possible in electronic format.

If you are submitting a check in response to a Provider Audit and Reimbursement letter, please send it to the following lockbox address:

CGS J15 HH and H Region B
PO Box 957124
St. Louis, MO 63195-7124

If you have any questions or concerns, please refer to the Home Health & Hospice Customer Service Phone/Fax Web page for contact information.

Home Health and Hospice Providers: (877) 299-4500 - select Option 1

Updated: 12.08.17

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