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Claim Payment Alerts

Date Reported Provider Type Impacted Reason Codes Claim Coding Impact Description of the Issue Action Required by the MAC Action Required by the Provider Proposed Resolution/Fix Status Date Resolved

02/16/2024

Suppliers that submit claims for HCPCS codes A4238 and A4239 where the number of units billed denied because the medical necessity for the quantity has not been established.

151

A4238 and A4239

Claims for dates of service 01/31/2024 and after for codes A4238 and A4239 are denying in error due to the number of units billed.

CGS will reprocess claims that denied in error with ANSI Remark Code N115: Number of units billed denied because the medical necessity for this quantity has not been established.

No action needed.

Claims denied in error will be adjusted and preventative measures are being established.

In progress:

Several phases of adjustments will be necessary to complete reprocessing of claims. Estimated time of final claim adjustments is scheduled forĀ  04/21/2024.

TBD

11/06/2023

Suppliers who submit claims to the DME MAC when the from date of service equals the date of discharge from home health services and the beneficiary is no longer a patient.

97

Home Health Consolidated Billing for the following: Urological, Ostomy, Tracheostomy, Surgical Supplies.

This issue affects claims with dates of service on and after 01/01/2022 in which the date of service equals the date of discharge from home health services and the beneficiary is no longer a patient. These claims may be denying incorrectly for a home health episode.

Claims with incorrect denials will be adjusted when brought to the DME MACs attention via a redetermination request.

If the denial is incorrect, submit a redetermination for correction.

Editing will be corrected at the Common Working File, (CWF) to prevent the incorrect denials and recoupments.

In Progress

TBD

02/01/2019

Suppliers of HCPCS codes E1020, E1028, E2228, E2368, E2369, E2370, E2375, K0015 and K0070

96

E1007, E1020, E1028, E2228, E2368, E2369, E2370, E2375, K0015 and K0070

Claims for HCPCS codes E1020, E1028, E2228, E2368, E2369, E2370, E2375, K0015 and K0070 may have denied incorrectly due to a system processing issue.

NOTE: This is an ongoing issue with no ETA for resolution.

The issue causing the claim processing error cannot be corrected at this time.

No action required.

A report will be run monthly and claims will be adjusted if the denial was incorrect.

NA

NA

02/01/2019

Suppliers of wheelchair accessories.

151

Wheelchair accessory HCPCS codes.

Claims for wheelchair accessories may have denied as same or similar equipment incorrectly due to a system processing issue.

NOTE: This is an ongoing issue with no ETA for resolution.

The issue causing the claim processing error cannot be corrected at this time.

No action required.

A report is run monthly, and claims are adjusted if the accessories were denied incorrectly.

NA

NA

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